Customer Reviews for australia to overseas
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
89%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to othersThe pick up and delivery guys from both sides of the Tasman was great! Thank you heaps!
Awesome communication from the beginning and onwards. The boys packing and documenting our gear were very professional, courteous and helpful.
Excellent service. We were kept informed every step of the way and goods arrived on time in perfect condition.
Convenient and helpful, a couple of gaps in the communications but I would be happy to reccomend..
Very easy to deal with, made it nice and easy, great updates on the nz side of whats happening
Very helpful and informative staff. Would use Conroy's again.
Excellent customer service from the first phone call to the delivery of our goods in the UK. Goods were well cared for and we could track the progress and movements of our container throughout the whole journey. Highly recommend Conroy's for any move. 5 stars.
Exellent service both in Brissie andNZ. Very well packed items.
We received a well organised professional moving service, though appreciated the option to pack our boxes ourselves. The pick up crew were personable, efficient, and took care of our belongings. We received regular updates on the status and timing of our goods while in transit, which we appreciated during this time of delays. At the Christchurch end it was disappointing that Conroy's didn't have the capacity to deliver to our house before Christmas, but we appreciated that Conroys allowed us to self pick up and refunded us an amount that paid for our truck rental. That's really great service at a reasonable price, thanks a lot!
When I first contacted Conroy Brisbane I was told they don't hire containers tht I had to buy one so all up including packing etc I was under the impression I owned a 20ft container oh how wrong was I apparently I picked up the conversation wrong.
I was under this impression for 12 mths then I was told by Conroy NZ tht all my stuff was being delivered by truck I was quite taken bk by this and was told to contact Conroy Brisbane and spoke to a salesman but of course I'm wrong and picked him up wrong to which he should have said u have brought the space of the 20ft container not the container well he NEVER said tht originally.
so I'm not a happy customer at all as I didn't even pack a whole house to move granted I filled the container.
in my eyes and others I should be in titled to what I paid for,I have asked for original itemised receipts to which I know the first quotes had container on them etc BUT of course I haven't been given these just the receipts of payments.
I do have emails but did have phone calls as well the first quote stated tht container would be delivered to my NZ address so reall what does tht tell u?
Have been kept informed of progress regularly.
Due to the Covid situation, delivery was early than expected.
Goods delivered in good condition except for the bed mattress had minor damage.
The company was easy to deal with.