Customer Reviews for australia to overseas
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
89%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to othersConroy's service, staff and overall experience cannot be beaten!!!! After staying with a rival company for over 10 years I have no regrets at all that I chose Conroy's instead!!!!!! The admin staff and actual movers were always very caring and considerate, especially in Covid times! Price-wise they are unrivalled!!!! Would highly recommend Conroy's to anyone and everyone.
Communication was excellent and considering this covid crap we are in the delivery timframe was great. No issues
Overall, your service was fantastic! The only issue I encountered which made you lose a star was the fact that my mattress and matress base were clearly dragged on the ground. Now, the mattress was not damaged, but the plastic wrap was clearly damaged. The base, on the other hand, was slightly damaged on three of the four corners from being clearly dragged on the ground to the point where the plastic wrap was shredded.
Either the movers need to take more care in moving the items, or they need to be wrapped better to protect the items.
I was very happy with your Customer service. It was very smooth and nothing was a problem. If I needed to ask a question Rhonda was amazing. I was just slightly disappointed in how certain things were packed. Our tv was packaged upside down and our sound bar and subwoofer was packed in the same box with a small chair some smaller boxes, Couch feet and pillows which it could have been damaged but thankfully wasn't. I didn't give instructions for the sound bar to be packed separately nor the tv to be packaged up right but I presumed it's common sense not to have a tv packed upside down. I also had rolls and rolls of used up packing tape shoved in our boxes when these could of been put in the bin not packed with our belongings I really did think that was quite lazy. Other than that I was happy with my experience.
The packing team were amazing. They came early as there were 2 flats moving with them out my complex on the same day. They were super helpful and friendly. The people I dealt with over the phone were also amazing. I had received a ridiculous quote from another company and they helped me out didn't try to rip me off. Even under Sydney lockdown conditions They were amazing. Would highly recommend!
I moved from Broisbane to Europe. From Quote to Delivery every stage the was well attended and thought out. Extemely high value far exceeded expectations. The quality of the packing and container loading was an education to witness and the end result was all that the very numerous houshold and tool shop goods packages arrived in perfect condition. Conroy has managed to keep the most experienced team members producing a result which was truly excellent on all accounts. The team was on-time, worked at a fast pace , did not cut corners , where cheerful and patient and understanding of our needs and concerns. It can only be a very difficult job but made remarkable easy thanks to Conroy. Highly recomended. Comments came from the Europe side remarked the Australian packing was of exceptional and remarkable quality. Must use company for all Logistics. Your search is over. Thanks Conroy.
This was a mid-pandemic journey - so lots of things could possibly go wrong. But other than a few ship delays here and there everything went really well and I was up to date all the way. Great effort in really challenging times - all good from door to door.
I was told my trunk would take 6-7 weeks from Perth to my house in New Zealand. It has been 3-4 months and I still haven't seen it. I understand covid is causing delays, but it is draging on a bit much now.
The service I received in my move from Melbourne to NZ is nothing but outstanding. From the moment I contact Conroy 's the service and communication has been outstanding from everyone involved in Melbourne and NZ. I was kept update on every move until it was delivered. Thank you so much