Customer Reviews for australia to overseas
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
89%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to othersReally helpful and supportive as we made the move during the pandemic. The staff as well as all those involved in packing and loading were all wonderful and easy to work with, always understanding and supportive as we had to make changes due to unforseen challenges. The overseas (Canadian) moving company was also just as easy and wonderful to work with on the move. We have just recently had them return to pick up all the empty boxes and packing paper, which was really greatly appreciated.
Hi Packing in Perth was by one guy. It took him two days and he did a brilliant careful and considerate job. Loading was by two guys. It happened quickly but carefully and safely. We were disappopinted at the amount of time the container spent on Fremantle wharf. New Zealand arrival was later than expected. We received an email telling us that if were were not ready to receive goods we would be charged extra from 13th Feb onwards. We moved out of our airBnB and rented a top-end house from 10th Feb. We were ready on 10th. But on the 9th Conroy NZ say the goods are in Tauranga. Yes, there is covid and a port capacaity issue in NZ, but Conroy NZ commmunication is woeful. We asked about getting a truck to Tauranga to move the container. No reply. We get copied in emails to rail authority, all too late and lacking any sense of mattering. One email to us from Conory end with "if there are any items that require treatment such as fumigation, heat treatment, steam cleaning or destruction". A totally negtative comunication failing to account for Conroy advise we followed and Conroy's packing in Perth. When items eventually arrived 25th Feb there were 4 workers. They worked hard unloading the truck but lacked the ramps and trolleys used in Perth. They appeared reluctant to unwrap items. They had only one knife between four. We felt the need to lubricate their ethusiasm with 2 cases of amber liquid. When it came to re-constructing the beds they had no knowlege, skill or expereince. They also had no tools and were dependent on us finding tools in the 240 boxes and us loaning them tools. 50% of the re-construct was by us. Sorry, but very disappointing in terms of both commmunication and delivery service.
I found conroys removels straight up with pricing they will offer you or give you the cheapest option on how to move from 1 place to another i woud have no hesitation in useing recomending them to any one else kia ora awesome service *****
Right from start to finish there was great communication. The price of moving our things home was very reasonable. All staff were friendly.
Move went extremely well ,could not fault your service from first contact for a quote ,to having the boys , Issac & Dave going above & beyond to load my possesions in some of Brisbanes worst weather at the time . Fautlessly made its way to Nz & advised it was ready for delivery 4 days before being released from MIQ ...very impressed
The removalists that picked the goods up were friendly, organised and professional. The ladies who helped fill in the paperwork and kept me up to date with the goods in transit and entering New Zealand were all prompt with the information they gave and communicated well. I am very happy with the service I received, thank you
Communication was most important to me and I felt up to date all the way thank you
Generally good. Some of the packing was not as good or as clear as we would have liked, and we have had a few damages....but overall pretty good.
A BIG shout out to Shane, for helping out loading my two motorcycles on to trailer, great stuff thanks brother