Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to othersAll all went well thank you, Roger & Alison.
Ok service, unpacked kitchen and furniture only, fairly careful with items and delivery. Weak communication on delivery arrival, expected dates of delivery and unpacking.
The guys in Brisbane were very helpful and quick to pack up. We gave less than a weeks notice to move and it was not a problem. We ended up not having as much to pack up as was quoted (got rid of alcohol to save on the drama of customs). It only took a week to get from Brisbane to New Zealand but we then had to wait 2 wks once it arrived in New Zealand to be delivered. Only 1 guy was sent to deliver and unload our furniture, lucky we had some friends over to help with this or it could have been a struggle. The driver himself was friendly and very helpful. Will definitely use Conroy's again in the future.
Great communication, our packers were positive and professional, they showed a great deal of respect to our belongings and furniture.
Easy, reasonably priced and great communication.
Removal team fantastic crew, we were not here for delivery though my sister in law was, and there was a lot of whinging by one of them apparently. Some boxes not in the areas labelled. Overall i happy with everything.
I have move items twice using Conroy Removals. The service I have recieved at the Melbourne end is fantastic. Genuinely personal and seemless. The NZ end was extremely frustrating. Requests to accept an excessively expensive freight quote was the response to my multiple requests to multiple people for weight and dims. Calls were not returned when I was advised that they would be. Emails were ignored. I went back to my Melbourne contact (Janelle) who sourced the information I was looking for very swiftly from the same people I was asking. Caroline and Monica were the main contacts in NZ. Both were almost impossible to contact. Others were involved in the end when I made multiple calls for information. I will use Conroy again, but I will request that all dealings are managed through the Melbourne branch.
I recently used Conroy removals to move from Melbourne to Auckland. The staff were helpful, particularly those packing and unpacking the shipment!
Had a amazing experience with this business who moved my belongs from Melbourne Australia to New York in the peak of covid. They made the move stress free and were always available (in both time zones) to a chat for any additional support.