Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to othersGood experience especially at Brisbane for pick up collection of my goods, where the people were really helpful. Email communications prior around customs requirements etc could be improved by less demanding tones. Thank you
The team delivering/unpacking were very fast and efficient!
The team at Conroy Removals took great care in transporting and storing my belongings. They were also quick to respond to changes to my original plan, and did so in an efficient manner. I will use Conroy's services again and I highly recommend them to anyone else. Many thanks Team Conroy!
Your packing and delivery staff are a delight. Nothing got broken. Whilst we appreciate that things move outside of your control your communication didn't meet our expectations and was disappointing. We were advise of a delivery day being Monday 6th or later that week. We had no contact so I emailed and rang persistently from the 6th when no delivery arrived. We had to plan alternate accommodation. I finally made contact and was advised of all your internal processes but no date could be given but likely the end of the week or early the following. The Ops Manager did not contact us. We did get a contact to ask if they could deliver our fumigated goods but were surprised when I said we had not yet received our shipment. We were later contacted and advised that delivery would be Mon13th.
Again being a week late is not ideal but the lack of contact is not so sadly our experience was not satisfactory. Please do mention that you Melbourne and Auckland packing and delivery crews were absolutely excellent.
The delivery team were friendly, helpful and efficient. Communication was good, they arrived on time, were happy to move some furniture around for me and cleared all the packaging away. I was very happy with the service and would definitely use them again.
Still waiting for a reply about my damaged furniture.
Thank you for everything. Especially the two guys who brought the delivery to my home were just stellar, schlepping away like there's no tomorrow and smiling at that. And just fun, professional people.
Fabio