Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to othersVery friendly team. Extremely efficient!! Thanks very much!
The only thing I feel
was that our things weren't packed very well there was something from every room in every box the staff were lovely to deal with however and our tv was broken and our microwave and a desk which I feel could of been avoided had there have been a tv box used and the desk flat packed and I think microwave was just a bit unfortunate
Thank you
We received 3 additional boxes they belong to someone else. I sent an email with photos to your sales team yesterday.
My goods were not delivered while waiting for an item awaiting quarantine clearance. Goods were cleared on the 3rd but not delivered until the 23rd. (Even though all was booked 4months before!) But guess what, the item that had caused the delay they forgot to put in the delivery!! I am still waiting for it.
During the time I was waiting I was often promised to be called back but that did not always happen.
I also had many breakages but can of course not know at what stage of the journey these happened.
Great service all round. Nice work
Karen was very helpful during the initial stages of the move and the team confirmed documents and were responsive to queries. They also organised new shipping dates and storage for us.
Would love to see a car cleaning service and pick up offered as I did find that part a bit stressful worrying about how clean to get the car for its NZ shipping.
My experience with Conroy in Queensland was exceptional Gary,Jaymee were excellent. However I can not say the same for the Auckland end.
The staff were not pro active in notifying me of the delays in clearing my goods. I had to initiate the emails to inquire as to what was going on,( see email trail).
I have now got my car but the rest of my possessions are still being held,why I do not know and have had no reply to my latest inquiry sent a number of days ago.
Great communication at all stages to let me know what was happening with my shipment. The two movers that moved my goods at the destination address were courteous and friendly.