Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to others"Trustworthy and reliable"
5 Stars
Sonny and Darrel were very efficient and very pleasant. Thank you!
5 Stars
Both Guys who delivered my goods (Cody & Cody) were well mannered, courteous and promptly and without fuss unloaded my possessions.
Great Communication
At every stage, you kept me informed as to the progress of my goods right on through to the delivery in Sydney. You are efficient and polite and your service is excellent. I would recommend you without hesitation.
5 Stars
5 Stars
Very pleased,, most definitely recommend to others
4 Stars
5 Stars
Matt came to do the original inspection and then all day for the pre pack. I expected him to be there for the move day, as he said he would be. Absolutely no issue that he wasn't but it would have been nice to get a call or even just a text from him just to say that he wouldn't be there but xxx and xxx would be looking after my move for the day.
3 Stars
Delivery took forever once it was cleared and ready in Sydney. I also only got a few hours notice of delivery mid week, which made it really hard to re organise work to make sure someone was home to receive the delivery. However the two that did deliver my boxes were absolutely lovely!
3 Stars
Service went smoothly, staff was super nice. The backoffice support could improve in two items:
- Email responsiveness: be quicker to respond to emails. I would normally expected a 24 hour SLA, or proper notification of OoO situations.,
- Single PoC: Having to deal with multiple point of contacts is not useful, and a bit confusing. I got replies to my queries from two different resources within Conroy. I can't name a single person that I could deal from day one all the day to the end.
4 Stars
Other than still having to arrange to have moving rubble removed, everything went well. Communication was great and the team arrived on time.
We relocated interstate and used Conroys Removals and Storage service until our new place became ready for us to move in. We found Conroys Removals to be a thoroughly professional service, friendly and attentive to the details of individual customer needs. Trustworthy and reliable - go Conroys!