Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others"think this may have saved my marrige"
5 Stars
"Nothing was damaged an i was totally amazed"
Highly recommend convoys. Kim is amazing and the two guys i had come in an pack unsure of thier names but great guys and lovely service from all 3 sydney staff that i came in contact with. So happy with how everything was thoroughly packed. Nothing was damaged an i was totally amazed. I was prepared for some breakage. Thank you to your team for a wonderful service.
4 Stars
The pick up was excellent and our furniture was securely wrapped to prevent any damage. The delivery guys in Sydney were delightful. There was a lot of too and frowing and stat declarations to clear customs that seemed a little excessive, but then everything cleared without a hassel
2 Stars
Took good car of my stuff
I had some very delicate things packed that I was worried wouldn't make it intact but they all arrived in great condition and the customer service was great thanks a lot. I would also like to commend the team here in Auckland for there great service and the friendly truck drivers for taking care of my stuff thanks heaps.
4 Stars
"very happy"
Perth communication was excellent unfortunately New Zealand was not. I had to send 3 emails to the guys before i got a response the communication really needs worked on this end in nz. Besides that we are very happy. Thank you for assisting us with our move.
Staff Complaining
while some of your staff are good at what they do others just wish to complain about the weight of items instead of using lifting aids that are available, or ask for assistance and they do not take care in handling the goods. Our gear arrived in good order. Items were damaged as they unloaded them.
5 Stars
"went above and beyond"
Lucy and Jenna went above and beyond in helping me. I had a really hard time communicating with the US based company and significant delays in their services were very frustrating, the Conroy team helped on this end in so many ways and ultimately delivered my shipment safe and sound. I will absolutely use and recomend their service in the future.
"hassle and stress free"
I cannot fault the customer service given by this company. From the time I phoned them for a quote to the end of the packing of my goods, I had top class service. Any enquiries were promptly answered and information supplied to me via email or phone was always prompt and John in the Qld branch was so helpful and made this huge move (on my part) hassle and stress free. On the day my house was packed and moved to Sydney by road, the packers arrived on time and were cheerful and worked quickly and efficently and left no rubbish behind. Thankyou Conroys.
I had an issue with my sea shipment clearing customs and Conroy were able to turn things around quickly to rebook a delivery 2 days later. I think this may have saved my marrige! The Guys who delivered my stuff were were really helpful.Would be very happy to use them again.