Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to others1 Star
"fully informed of progress'
Conray was recommended to me by Personal Shipping cc of Durban South Africa. I've used your services on two occasions. Duirn both episodes, I was fully informed of progress, has my pre-emptive inquiry fully addressed and my forst tranche of motor vehicle assets deliverd on time. My second episode is in progress and I have no adverse matter to table.
"I had a great experience"
I had a great experience - especially my delivery guy, who was really nice and very efficient. The whole thing was totally painless - except for waiting for my items to be unloaded from the ship, which seemed to take a few weeks more than I expected. However, that's not really a big deal.
"It was all so easy"
Everything and everyone were terriffic. It was all so easy. Thanks very much
"very helpful"
very helpful, staff went out of their way to make sure things happened
"The UK side of the operations went perfectly"
The UK side of the operations went perfectly. However the departure and packing in Melbbourne was less good. The van sent was too small adn we had to wait all day for the larger van to arrival. The staff were very nice aand the pack well done- but we found the uincertainty around what was happening on 'D-day' added to the stress of moving. In retrospect we should have arranged the shipping for a couple days earlier.
5 Stars
"items damaged"
I have used your company twice to move between NZ and Australia. I have been very happy with your pricing both times and your customer service. The only thing that has disappointed me is our move just recently we had quite a number of items damaged, was this due to poor packing I don't believe so, I believe it was packed well and placed on the container correctly but when being unpacked for QT inspection and re packed is where items were put back on the container upside down, on their side and breakable items up high where they could fall and smash. To note going back to NZ we had not one issue. I hope the level of service continues through the insurance claim.
Regards, Frayne
4 Stars
"Efficient, helpful and polite"
Efficient, helpful and polite. Could not fault the service.
3 Stars
Multiple people handling my issues compounded things and time was not of the essence
Wayne the local removalist was excellent on
The container was not removed to the warehouse for 1 month.
The damage to goods was outrageous from the loading and reloading due customs, and the stacking in the barn was less than acceptable. The interest is to sell a lie as to service.