Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
89%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to others"I had to wait for > 3 weeks"
4 Stars
I hired movers to move the big heavy things - 8 (EIGHT!) big heavy bricks were left behind. All of the people involved with helping me move have serious back problems and we had to lift and carry those bricks ourselves. NOT happy about that.
"excellent customer service"
The whole process, from meeting with your agent in Melbourne to the packing, removal and dispatch, was courteous, pleasant, informative and well priced. I received emails informing me of the completion of quarantine and customs checks, and the very useful information of which ship and ports my belongings were coming to me over seas. This information was helpful and considerate, excellent customer service. I thoroughly recommend Conroys door to door services.
"Very impressive"
It took some time to get the shipment through all controls and we were in a hurry. However, Conroy managed to speed up the process and the delivery guys did an excellent job. Very impressive.
"fast"
in time, fast, professional, friendly
"absolutey no damage to the items shipped"
Saff really very cooperative and flexible.The information provided both from Canadian and Australian Staff was excellent. The only major problem that arose was from information not provided, and a lack on my part arising from my not asking the appropriate questions. To be noted is that there was absolutey no damage to the items shipped by Conroy.
5 Stars
5 Stars
"All in all I guess the move was ok"
I was reasonably happy with the Melbourne side of the move. My husband was still in NZ for another 6 weeks so was moving into the house just with my daughter. I guess i expected everything done like my washing machine hooked up, mirror put back onto the dressing table, fridge feet level rather than wobbling - which none of this was done. The guys were very nice to deal with but in a hurry to get out of here. I havent claimed as yet for any breakages but there were a few things damaged - this may have resulted in packing from the Auckland end. Broken drawer on an office desk, broken glass bowl, broken panel on outdoor table, one of the mattresses must have been stored on its end (has a big hump in it now at one end). All in all I guess the move was ok given we were coming from NZ.
"All care was taken thank you"
The two gentlemen were very professional and. All care was taken thank you
"price was just as good"
The moving guys did an excellent job! And the price was just as good.
I was told to get my house hold things moved with in a week time however I had to wait for > 3 weeks. Some of the items were broken but I was never told about base excess for replacement at time of booking for Insurance.