Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to others"poor organization"
Delivered on promises
Guys were amazing.
Simon at the depot was great. Excellant service. He called me when he said he would call. Delivered on all his promises.
"a good service"
Overall, a good service starting with Sue at the Mount Maunganui branch. Thanks Sue for helping me out and Doug.
Thanks to the guys who delivered my D/Packs.
"Updated regularly"
Great company. Updated regularly. Glass broke on our photo frame but I guess that's the risk putting glass in. Thank yous
"hidden cost involved"
I wouldn't really recommend Conroy to anyone now, as you think your in for a good deal then they don't tell you about all the hidden cost involved once you get to your destination end. Not that happy with the services at all really.
"overal experience with Conroy was good"
Although Aussie Move did the actual delivery of the container, overal experience with Conroy was good.Would have preferred a phone call right after the goods had cleared customs
4 Stars
5 Stars
"move went ok"
Overall the move went ok but I don't know why the two men decided to have a break in the cabin of the truck after just 50 mins of work with still things left to move.
My perfectly good fridge freezer no longer works and I wasn't aware that I would be charged depot to depot adding an extra hour @ $135.
Will not be recommending this service to anyone.
4 Stars
I am now in France and waiting for the arrival of my shipment. I now find that the documentation you requested is different to the documentation that I now have to supply. It would be so much easier if you could coordinate with your French associates so that the information is consistent and forms required made available from the outset.
"Everything arrived safe and 2-4wks sooner than expected"
Initially I was very disappointed with packing and handling in Australia. However after I addressed this with the company everything was very well handled from this point on. Everything arrived safe and 2-4wks sooner than expected. I was appreciative did this.
"very responsive to enquiries"
Prompt and efficent service and very responsive to enquiries.
The actualy delivery team were AMAZING, great guys, very professional and hardworking, I cannot say enough good stuff about them - however everything leading up to that was terrible. The correspondence and communication with the service team was vague and basically non-existant. I proactively followed up to understand the process and get my expectations right, but I never got straight answers from anyone, or in many cases, not response at all. We had to cancel a trip to be able to receive the shipment due to such poor organization by their team, as we were told it was either that date or waiting another 6 to 8 weeks (I continously followed up in the lead up to the expected quarantine clearance date to try and avoid this happening, but to no avail).