Customer Reviews

Removal boxes arrived within the estimated time, and nothing was broken or destroyed. Great work.

The delivery drivers who picked up my stuff were great, the delivery drivers who dropped off my stuff were great. The person who came and did my quote, not great. He did not input everything into his tablet properly, resulting in me getting a smaller container than what I needed. I had a one king, one queen and one single matress - he put that I had two single matresses. I had a seven-seater couch - he put that I had a two-seater couch. When the delivery drivers put my stuff into the containers, it filled up a lot quicker because of the mistakes he made. Because of his errors, we weren't able to get all of our stuff onto the truck. We were heading interstate the next day, so we could not book another truck. We had to throw out thousands of dollars worth of stuff because Nigel did not input our furniture correctly. He gave us a 30ft container when we needed at least a 50ft. We threw so much of our stuff away becuase there was nothing else we could do. I have done a lot of travelling and never have I ever, overfilled a truck/container. If I had known this was going to happen, I would have gone with another company. I looked back at the quote I was given and there was no itemised list showing me what had been inputted. The only reason I'm giving two stars is because the removalists themselves were great.