Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
89%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to othersProfessional
Excellent service, professional
Excellent Service
Excellent service from start to finish, always contactable and very friendly staff. Kept me totally informed about my delivery coming from the UK. The delivery guys were very friendly and helpful. I wouldn't hestitate to recommend this company. Five Star service.
The communication was good until the very last step when the truck showed up at our house without anyone telling us. We had to scramble to rearrange our lives that day too accommodate this shortfall.
Great
On the day, Donna was great and the flow of information leading up to the day has been really good. We have chosen you to do our interciry house shift too. Much much better than the experience we had with Allied when we moved here. Your communication and care and ability to follow instructions leave them in the dust.
Recommend
I have been very impressed with the professionalism, efficiency and clear communications shown by Conroy Removals staff, in both Australia and New Zealand. They have been very friendly, easy to deal with, on-time and were very quick to see me and to organise my quote. And thankfully the quote was not over-priced.
Staff kept me informed through each stage of my move and the shipment of my consignment from the Gold Coast to New Zealand. The team in Australia and New Zealand who packed and unpacked my items worked very hard and showed respect and care with my expensive furniture/personal items, which was very noticeable and appreciated as I have moved from property to property a few times over the years.
A big Thank You to all of the staff members in Australia and New Zealand - Gary, Rhonda, Dennis, Jermaine, Susan, Tory, Shane, Craig and Dave, who were involved in my move. Your help, knowledge and experience has been very much recognised and definitely contributed to making my experience with Conroy Removals a very smooth and problem-free process. I will definitely recommed Conroys as a Removalist company to family and friends in the future!!
Awesome
Both guys were so awesome finished the work as promised without any hasssel. Moved my stuff with Conroy for the second time.
Everything went smoothly
Your delivery staff were great
A little bit of damage. Nothing I can't fix
Recommend
We were very impressed by the service we received from Conroy Removals. We were kept fully informed during passage through customs and all other stages of our shipment.
When the goods were delivered the Conroy representative, John, gave us impeccable service, way beyond our expectations. We would certaiinly recommend Conroys and shall use them again in the future.
Minor point: but the message that you send to tell what dates things are happening is a little confusing: it's not clear .
Service was good during pickup and delivery BKK, once in customs in BKK they said it was cleared on the 12 July but held up because the delivery address was incorrect and had to pay import duties (thai nationals don't pay if they have passport and spent time in aus)
When eventually it did go it didn't arrive on the day and they said next day, next day truck had a accident and had to wait 2 more days, when freight arrived and after unpacking found 50% of the boxes had been dropped and crushed in the corner (probably transferring from one truck to another on the side of the road)
On arrival opened the boxes to clear for insurance and every thing was OK on top but after many hours of emptying boxes to find a lot of items were broken some expensive and heirloom items,
Very disappointing