Customer Reviews for australia to overseas
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
89%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to others"excellant packing"
"Communication and service lacking majorly here"
It's been about 3 weeks since I have heard anything about our furniture after 4 emails and a few phone calls we are finally told our stuff is still waiting for quarrintine inspection then get a phone call to say it wont be delivered for 2 weeks at the earliest sorry not good enough. Communication and service lacking majorly here.
"efficient and really pleasant deal with"
Right from my initial enquiry through to having the goods transported, the team were professional, efficient and really pleasant deal with. Thank you!
4 Stars
"Overall very happy"
A bit disappointed that some info was not relayed to me in Perth by the Perth rep. Your feedback request was sent to me prior to i had finished with your service. Overall very happy with Conray Removals.
4 Stars
"delivered as promised"
Perfect communication, organized crew and delivered as promised
"no breakages"
Thanks to your team great worry free move, very impressed with your packers ,never seen such professional packing before...no no breakages unreal. I insured my art collecion my self as your insurance agent was 7000 dollars dearer than mine suggest you use mine in future, abbotts insurance new zealand.
"everything arrived in mint condition"
Highly recommend Conroy Removals no fuss, polite staff, everything arrived in mint condition, cheaper than 2 other quotes, and NZ owned no customs issues straight forward hassle free move thank you so much
"Customer service was excellent"
Because my removal is overseas and my lack of experience, I found both ladies That worked with me to be extremely patient and kind. Customer service was excellent thank you.
"look a lot closer at quotes"
We were told we would have at least 2 packers on both days in Brisbane, however we had 2 for the first half hour and then one guy spent the whole day packing himself. The 2nd day he had someone with him but the process took much longer than they thought with only one person - he said many people had called in sick which can't be helped but I felt for this guy.
We were also given a quote which was approved, then I removed some items and the price came back exactly the same. I then had to add different items in, which in size and weight was less than what was removed and had to pay another $200 - didn't seem right or fair. We then had to pay another $300 in "difficult access" charges which was reduced from $500 after we said we would like to see the actual invoice that you will be charged from the Malaysians as there was obviously a huge profit being made from that portion. I think there is a tendancy to charge what you like, especially when a company is paying for it - I know I would look a lot closer at quotes and what is involved if I had to pay myself as I suspect extra charges get aded on just because you can.
"friendly and a great team"
We were so glad we used Conroy Removals, they were efficient, friendly and a great team to work with. We had a few quotes from several removal companies but found Conroy's to be more informative regarding New Zealand customs. We would like to thank the Perth and New Zealand office for their great work and we will definitely recommend Conroy Removals to our friends and family.
Very satisfied with the excellant packing, dispatch and service at destination.
Thoroughly recommend.