Customer Reviews for australia to overseas
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
89%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to others"in my view you cant improve when youre this good"
"From start to finish there were no problems"
I used Conroys to move from Brisbane to Napier. From start to finish there were no problems. I did email to keep track of things and ask questions and they were quick to reply. I paid for the insurance and all my gear arrived safely. The people were friendly and easy to deal with on both sides. Thanks Conroys..
"very disappointed"
very disappointed, several items of furniture, (bookcase, DVD rack, bunk beds etc) have all sustained damage due to your packers sticking tape directly onto our furniture instead of wrapping it all correctly. Also instead of wrapping plastic tubs individually they have been wrapped together causing the lids and the tubs themselves to break. Everything we packed ourselves got here in one piece though!
5 Stars
5 Stars
"made the whole process much easier"
I had, what seemed to me, a difficult time deciding what to take and while I annoyed the guys with requests for different quotes, the team was always so lovely and very helpful. This made the whole process much easier. The guys who came to pick everything up on the day were also superb, very fast and efficient. Thank you all!
"did not receive no follow up"
We did not receive no follow up on the status of our boxes we left with your team in Brisbane
"costs were very reasonable"
I found the Perth team very cordial and helpful, they went out of their way to make my friend comfortable while she waited for me when I dropped my car off at the Canningvale depot on Perth WA.
The Napier team were also helpful and advised me when my furniture and car had been cleared from customs, although I felt they could have been more communicative once my goods had arrived in port.
The overall performance of Conroys was excellent and I have reccommeneded them to everyyone who decides to relocate overseas I felt their costs were very reasonable and I would use them again if I need to relocate anywhere in NZ or back overseas. I did not have any breakage and myy car did not have any extra scratches when I picked it up. Thank you Conroys I will use your company again if I need to.
"handling of our goods was a bit disappointing"
We unfortunately had 2 items of furniture smashed beyond repair and 2 others repairable. ..Also a throw rug that has never arrived. ..The customer service is excellent but the handling of our goods was a bit disappointing. .yes I would recommend your service to others with some conditions
"made the move very stress free"
We found John Rowden very helpfull and made the move very stress free Conroy Removal team were on time efficient and made it so easy.
"made the move so easy for us"
Thank you very much, Mathew and team, for excellent service as always. You made the move so easy for us and we are most grateful.
"Rough handling or packaging"
Rough handling or packaging resulted in the most precious furniture items being cracked or broken upon arrival here in Nelson to my home. A bottle of expensive Top Shelf was absent from its carton. No sign of stain age or broken glass. A clean removal. That carton of top shelf had been repacked into a tall carton at some stage.One carton containing crystal glasses and towels never arrived. To their credit, your Nelson crew have been sterling in their embarrassment, without hesitation, retrieving the damaged goods and submitting them to their local French polisher. One expensive chair now wobbles but I will live with it. So Mathew, I am disappointed. Haven't made any fuss about it, but you were so good to me, I felt I should level with you. Incidentally, before all was unpacked here, I sent Christchurch Conroys this same document with glowing praise. Sadly I should have hung back until all was revealed. Silly me.. I reiterate that your Nelson men are terrific, sincere Conroy representatives. They couldn't believe their eyes upon viewing the 2x chairs with broken backs, the solid antique table with a big solid leg broken off, the table top with its break down the middle seam, the Victorian couch with a leg broken. The missing bottle of whisky. They were a picture discovering these discrepancy so. Sorry mate. You did your job with class and caring. Alas a company is only as good as its weakest link. You have a weak link somewhere down the line.
in my view you cant improve when youre this good onya guys and girls, keep it up