Customer Reviews for australia to overseas
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
89%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to othersWe really thank Jaymes and Sophie they we're incredible and made everything so much easier for us they took all the pressure off and made it all run smoothly , they we're always there on the end of the phone for any questions. Huge thankyou to them both. Only thing we we're concerned about was when the truck arrived to pickup our furniture the driver didn't listen to us about the grass being a bit soft and backed into the driveway wrong and ended up calling off the drive way as he took it to sharp then instead of going forward to get out he put his foot down in reverse so then he sunk and buried all my rock wall and wrecked the garden. The truck was on such a lean we all thought it was going to tip over. The cost to fix it all was just a truck of metal but it took us 5 hours of time that we didn't have to spare as had to be out that weekend. The guys we're very nice but the driver wasn't very oppologetic. Other than that they did a good job . Karen and Andrew Civil
Conroys were easy to contact, responded to questions quickly, and were very helpful with the mant forms requred for Customs and Biosecurity (we packed the container ourselves).
They made a stressful move much easier.
My car was delivered in NZ damaged and yet I was declined my claim which I paid insurance for. Conroys took no responsibility. Absolutely appalling and disgusting service.
Overall service is excellent, 7 boxes were left behind and delivered the following day
very good service, on both sides of the world
I struggled getting hold of anyone - during the finalisation of my quote... And had to different quotes and it was all confusing. The uplift - was really bad, the guys turned up almost 2 hours late...and did not contact me to tell me, and I couldn't get hold of anyone at conroys... The guys didn't have enough packing things for all my belongings, had to take my bikes back to the depot to be packaged. I finally recieved my goods yesterday & almost every piece of furniture - is damanged! My beautiful wooden box - has been dragged along the ground, ripping through all the packaging and scapped the end of the box. Girls head boards has dings & chips over them, dryer has a BIG dent on the top... Bikes were only put in a box... NO PACKAGING at all other than a cadboard box... boxes split open (luckily were book boxes). SO MUCH DAMAGE!
Your side was okay but the NZ side I was not happy with. My scripts were removed, I had 2 body lotions and only received 1, a brand new argon oil still in the packaging was removed that cost $20. I will recommend Australian company but not the custom side of NZ. Plus one box was left in Auckland. When it did arrive I had a few breakages. When things were removed by customs they didn’t care about the crystals left in the box. I had protected them when I placed them in the box. It was not the case when I finally got the last box.
Our move Perth to NZ was first class. Friendly professional service from everyone involved. 38 items arrived two weeks before the expected date with no damage. 100% would recommend Conroy's to everyone needing a removal company
Pickup was fine and the staff helpful, can not comment on the delivery as I am still waiting on notification of when that will be.
Steve