Customer Reviews

Excellent communication and  friendly service 

The first guys that came to us were great they respected our property the second lot of guys were a bit rough the third lot of guys were even worse and they were debating over what was to happen next who was taking our stuff. They were also rough just putting it up on truck I told them to leave some stuff behind and I walked out to the car on the street and came back in with paper work and the truck was loaded and doors were shut. But what really gets me are the charges you have to pay and all the waiting you have to do at the other end if any of my furniture or belongings are damaged I will be using my insurance I paid you over 17000dollars customs 1300.00 and now god knows how much to mpi  that's for the first one and then $2996 for overflow and god how much for their charges I really should have just sold up the majority and brought over minimal stuff

Staff of Conroy Justin janelle Scott and Scott they were brilliant to deal with 

Friendly staff, professional services.  Could not expect any more than this.  Go Conroy Removals!

Over-all good friendly service.

I also have damage to the mose expensive item moved which is sad but there is no way to determine when the damage occurred. I guess its safe to say the items Should have been packaged better by the packing company.

The delivery could have been done a bit better. I am missing some items (I think one box) but due to the method in which the unloading was done, was unaware at the time of the unloading. This makes it very difficult to determine where it when missing or what may have happenned. I believe that it will get sent to me if it turns up in the system somewhere.

Thanks for the assistance.

Some feedback provided directly to Kim in Sydney the day after the move. Positive feedback for Harrison on the day. Thinking back over the years and times i have used conroys (IM) i would say the quality has slipped. To many items came through the front door as single lift and although some leather lounge chairs were export wrapped for protection they were roughly carried through doorway by one person, one chair damaged but i cant be sure where and how as it has been in storage long term. The level of care Syd > Melb and return was better than this recent move. I felt prevoius teams were invested and cared more, as it was with older experienced guys and they took the time to carry heavy items 2 person lift. Seemed as though the team were pushed for time and had one other stop after me. Was disappointed as I was not aware insurance was available for the move and had 2 breakages (emailed to Kim). I will acknowledge some boxes had deteriorated while in storage and i had accessed twice recently and did open cartons and didn't notice any damages on those occasions. Would i use and recommend again maybe. Thanks. Chris.