Customer Reviews for australia to overseas
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
89%
Of clients surveyed said they would use Conroy Removals again89%
Of clients surveyed said they would recommend Conroy Removals to others"100% impressed"
"a little disappointed"
The Brisbane response was good and when I phoned re boxes delivery etc, received very good information.
But it seemed to a long time for delivery to Christchurch ( nearly 3 months) with little information, in fact the boxes were in NZ for 10 days before delivery, even though I found out they had been through Immigration and customs. When they arrived one box was split, not sure if anything is missing, the other two boxes were worst for wear. I was told the type of box for packing would be ok. Just a little disappointed.
5 Stars
Dear Conroys,
I would like to say that everything went well from start to finish & we will definitely be moving our other stuff with your firm when the time comes to ship it to New Zealand. I would highly recommend your firm to others.
Thank you that everything went smoothly.
Kind regards Marlene & Kevin
New Zealand side let the team down
I believe your company in New Zealand need to have a look at there management as it’s very poor over there .. In Australia they were all lovely and did an amazing job
"Thank you for making things seem so easy"
Moving countries is always a stressful process but your team made it anything but.
Thank you for making things seem so easy is i was ever to move again your company would defiently be my first call.
"good until all my things arrived"
The service was good until all my things arrived and a lot of my things were damaged . After trying to claim insurance through Conroy’s my settlement offer has been super low and offending. I understand that damage sometimes occurs however some heavy items have clearly been placed on my dryer etc and now I have to live with all my belongings dented as they won’t be replaced or fixed. Not happy. Also I was told that someone could come back and pick up the remaining boxes which I have contacted Dunedin about but have yet to be given a date, I sent a follow up email but yet to hear back.
5 Stars
Highly recommend, great service, continually informed of progress of shipment. Will use Conroys again.
4 Stars
Service was very good. I've used it twice and each time lost a parcel . I've had one missing box each timeand poor communication regarding it.
"not just a company wanting our money/service"
I really appreciated the advice we got from the first meet as to best ways to get things back to NZ that wasn't going to cost the earth. Felt as though there was an understanding of what it really takes to move countries (not just physically and financially), and not just a company wanting our money/service.
5 Stars
Great communication. Very efficient service. Very friendly staff.
"Polite helpful and also made it fun at times"
Polite helpful and also made it fun at times even though it can be a bit frustrating
"Brisbane office are absolutely number one"
The Team in the Brisbane office are absolutely number one. Many thanks to Jaymee so fast and efficient , thses guys made the move so much easier. Also a big thanks to Gary for the help and getting the ball rolling.
Then to Isaac, Dan, Ben and the team whom packed up our home in the Gold Coast. So quick and efficient and very friendly thankyou so much your hard work was so appreciated.
Special thanks to the guys that crated our motorbikes awesome work.
Keep up the awesome work you all do.
Kay and Peter Jones
100% impressed with the service I received from all your employees, made the move very easy for us, Don't know how you can improve on what you already have in place.