Customer Reviews for australia to overseas
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
89%
89%
So much inconveniences to us
"Everyone I have dealt with has gone above and beyond"
The whole team from Justin to Janelle, Tony, Neilio and Mark have been fantastic. Everyone I have dealt with has gone above and beyond with their customer service to ensure the move is as easy as possible. I just hope the team at the other end is as superb as the Conroy team. Well done and thank you very much.
"very helpful and friendly"
I was impressed with regular contact prior to pickup of items before leaving Perth and emails once we had arrived in Gisborne. All staff I dealt with including insurance and the guys who collected our items in Perth to be very helpful and friendly. Items arrived within a six week period as advised.
"my goods arrived in a timely manner and in the condition they departed"
From the time I had a quote, engaged Conroys and had my belongings unloaded at my property in Northern Ireland the communication was excellent. Importantly my goods arrived in a timely manner and in the condition they departed.
I have no hesitation in recommending Conroys and would use them again.
Thanks for the excellent experience during a very busy transition.
"Thanks a million"
Awesome service, the most hassle free move ever, great communication from the team in Perth Thanks a million
"top shelf service"
Excellent communication, I knew what was going on at every step,
very competetive pricing
top shelf service
thanks folks!!
"demonstrated a sound knowledge of international shipping requirements"
Friendly staff that also demonstrated a sound knowledge of international shipping requirements. Easy to deal with.
"I feel things could of been communicated better"
Lee was great when he came to quote us and answer questions regarding our move, however , we had to take our quad bike to the depot separately which was an hour from our house. The drop off day and time was arranged, only to find no one at the depot when we got there. After making phone calls someone met us there to make drop off.
The packer we had on the first day was fantastic and so efficient . Second day we had 3 blokes who turned up at nearly 11 due to a truck break down. We ended up leaving them to finish packing and were meant to get a call when they were done. Which didn't happen. The next day which was settlement, we found our garage full of boxes and many things not even packed.
I feel things could of been communicated better. They were not majors..but at an already stressful time. It really didn't help.
5 Stars
"Amazing experiences"
This was our second time using conroy to ship our things to nz. Amazing experiences and 5 star communication..thank you again
"Amazing service"
Amazing service would use again and definitely recommend 
"Excellent service"
Excellent service. Very professional with great communication. Will definitely recommend.
This was my worst move ever . I was under impression that there could be some overfill . The staff who came on first day only did in the morning and didn’t complete as expected . The second day staff expressed their disappointment regarding first day packing . Second day they had to do lot in a rush and towards evening there was overfill items . I did request them to pack the important items in the first container and also asked them to keep the safe tool package for assembling purpose . But when we received the first container lots of important things were missing . No proper inventory given . They informed me that some main parts of bedding are in other container . These are the main bedroom furnitures and I have no clue why this should be in overfill container ? There had been a significant delay and until now we are sleeping with mattress on floor . Another big mattress yet to come . They couldn’t assemble bcos of tool kit missing . Big wardrobe fully dismantled and very bad in shape . They have not helped us in reassembling so far . So much inconveniences to us . Very disappointed.